Maintenance and support

Website maintenance and support you can rely on.

Updates, monitoring, hosting and quick fixes that keep your website or application fast, secure and online — long after launch day.

Overview

Software is never finished

A website or application starts aging on the day it launches. Platforms release security patches, browsers change, traffic grows and the business asks for new things. Without regular care, a system that was fast and secure slowly becomes neither.

We look after software the way we build it: methodically. Whether we developed your system or you are bringing us one built elsewhere, you get a team that knows the codebase and answers when something needs attention.

What is included

What maintenance includes

01

Updates and security patches

CMS, framework and dependency updates applied and tested, so known vulnerabilities do not stay open.

02

Monitoring and backups

Uptime checks and regular backups, with a tested way to restore when something goes wrong.

03

Hosting and server administration

Server setup, SSL certificates, domains, email and migrations to faster or more reliable hosting.

04

Fixes and small improvements

Bugs resolved and small changes made without opening a new project every time.

05

Performance tuning

Regular speed checks and optimization as content and traffic grow.

06

Taking over existing sites

An audit, a clean-up plan and a safe transition for websites and applications built by someone else.

Process

How support works

  1. Audit

    We review the code, hosting and security of the system and tell you what we find.

  2. Plan

    Together we agree what is covered, how to reach us and how quickly each kind of issue is handled.

  3. Care

    Scheduled updates, monitoring and backups run in the background.

  4. Improve

    Regular summaries of what was done, and suggestions for what to improve next.

Why Bdot

Why trust Bdot with maintenance

  • A team, not a single personYour system does not depend on one freelancer being available.
  • Problems prevented, not just fixedUpdates and monitoring catch most issues before visitors notice.
  • Clear, predictable termsYou know what is covered and what it costs before you sign.

Tools and technology

  • Linux servers
  • Apache / Nginx
  • SSL / HTTPS
  • Backups
  • Uptime monitoring
  • WordPress
  • Laravel
  • .NET

FAQ

Questions we hear often

Do you maintain websites you did not build?

Yes. We begin with an audit of the code, hosting and security, tell you what we found, and then take over maintenance with a clear plan.

What does a maintenance plan include?

Typically security and software updates, backups, uptime monitoring and an agreed amount of development time for fixes and small changes. The plan is tailored to your system.

How quickly do you respond to problems?

Response times are agreed in your support plan. Urgent problems — such as a website being unavailable — always take priority.

Can you move our website to better hosting?

Yes. We plan the migration, move the site, email and domain settings, and switch over with minimal or no downtime.

Related services

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